Privacy
Privacy policy
Data controller
This policy explains how we process the personal data of people who visit seybelabs.com or get in touch with us, in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).
- Controller: SEYBE LABS, S.L.
- Tax ID (NIF): B93807766
- Address: Avenida de las Universidades, 24, Universidad de Deusto, 4th floor (Deustokabi), 48007 Bilbao, Bizkaia (Spain)
- Contact for any privacy matter: info@seybelabs.com
What data we process and why
Contact form
- Data: name, email address, phone number (if you provide it), subject and message.
- Purpose: to answer your enquiry and, if it leads to a professional relationship (support, partnership, press or investment), to manage it.
- Legal basis: your consent, which you give when you submit the form. If the enquiry leads to a relationship, also taking steps prior to entering into a contract or performing a contract.
Zezen waitlist
- Data: email address and, if you provide them, your profile and the brokers you use.
- Purpose: to let you know when you can try Zezen and to understand which profiles and brokers matter most so we can prioritise its development. We will only write to you about Zezen.
- Legal basis: your consent, which you give when you sign up.
- Data: whatever you include in the messages you send us.
- Purpose: to reply to your message and manage any relationship that may arise from it.
- Legal basis: your consent and our legitimate interest in handling the correspondence we receive.
Browsing and security
- Data: technical data that the server records when you visit the website, such as your IP address, browser type, date and time, and the pages requested.
- Purpose: to make the website work properly, protect it against attacks and resolve incidents.
- Legal basis: our legitimate interest in keeping the website secure and operational.
We do not use analytics or advertising tools, we do not build profiles, and we do not make automated decisions about you.
Minimum age
The forms on the website are intended for people aged 18 or over, as Zezen is an investment-related product. If you are under 18, please do not send us your data. If we find that we have received data from a minor, we will delete it.
How long we keep data
- Contact enquiries and emails: one year from the last communication. If the enquiry leads to a professional relationship, for as long as that relationship lasts and, afterwards, for the periods required by law.
- Zezen waitlist: until Zezen is available and we have let you know, or until you ask to be removed, for a maximum of two years from the date you signed up.
- Technical browsing and security data: for a limited period, according to the policies of our hosting and security providers.
After these periods, we delete the data or keep it blocked for as long as necessary to deal with any legal liabilities.
Recipients and processors
We do not share your data with third parties unless required by law. To provide the service, we rely on providers that process data on behalf of SEYBE LABS, with the safeguards required by the GDPR:
- IONOS: website hosting and sending the emails generated by the forms, with servers in the European Union.
- Microsoft (Microsoft 365): corporate email, where we receive messages and form submissions.
- Automattic (Jetpack): forms tool and protection of the website against unauthorised access.
International transfers
Microsoft and Automattic belong to groups based in the United States and may process data outside the European Economic Area. In those cases, transfers rely on the EU-U.S. Data Privacy Framework or on the standard contractual clauses approved by the European Commission.
Your rights
You may at any time exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability, and withdraw any consent you have given, without affecting the lawfulness of processing carried out before the withdrawal. To do so, write to us at info@seybelabs.com stating which right you wish to exercise. If needed to verify your identity, we may ask you for additional information.
If you believe we have not handled your request properly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
Accuracy of data
Please make sure the data you give us is accurate and up to date. If you give us someone else’s data, you must have their consent.
Security
We apply technical and organisational measures appropriate to the risk, such as encrypted communications (HTTPS), access control and regular software updates, to protect your data against loss, misuse or unauthorised access.
Changes to this policy
We may update this policy to reflect changes in the law or on the website. The current version will always be published on this page, with its date of update.
This policy is published in Spanish and English. In the event of any discrepancy, the Spanish version shall prevail.